Casio service center has been present in several cities in Indonesia. It is casio’s move to provide the best service to casio customers in Indonesia. Casio products that are very popular in Indonesia, one of which is a watch. But actually casio products are not just watches. There are several other products such as calculators, electronic musical instruments, cash registers, projectors, and so on.
Casio product customers in Indonesia are very many. This makes casio try to create an adequate service center to meet customer needs. For you casio product owners can come to several official service centers casio, ifyou want to make improvements or just consult.
Given that so many electronic products are produced by casio, it means that more and more casio service center centers are needed. Although casio products have excellent quality, it does not mean that they can avoid damage. Especially when it comes to electronic goods, if not treated properly, it is very easy to suffer damage.
Based on information from casio’s official website, currently casio service centers are located in 11 provinces in Indonesia. In the future, casio may build service centers in other provinces in Indonesia. So that all casio customers in Indonesia are very much affordable for all.
Casio Service Center Addresses in Several Major Cities
For those of you who own casio products, you should know the address of the official casio service place. Based on the official casio website there are 22 casio Service Center spread across several cities in Indonesia. Here are some naturalat official service center casio that can be visitedif you want to make repairs or just consult.
For those of you who are in Jakarta, you can visit the komplek Ruko Duta Merlin Blok H,1-3, Jalan Gajah Mada No. 3-5, Central Jakarta 10130. For the operating hours Monday to Friday 10:00-21:00. Youwant Saturdays from 10:00 to 18:00. ForSundays and holidays are closed. For the city of Jakarta there are several official casio service centers.
Ifyou are a resident of Bandung you can visit Trans Studio Mall, Jalan Gatot Subroto No. 289, Bandung 40273. To contact him can be through the phone number 022-87342496. Operating hours tuesday to Friday 11.30-18.30. For Saturdays and Sundays from 11:30 a.m. to 5:30 p.m. As for Mondays and holidays, it is not open.
For those of you who are in Yogyakarta can do service at Malioboro Mall, Jalan. Malioboro No. 52 – 58, UG Unit 20 D, Yogyakarta 55001. Casio’s official service center at Malioboro Mall every day. Open from 10:00 am to 10:00 pm. Aif you want to contact by phone can be through 0274 -557401.
Then if you are in Bali can visit Kuta Beach Walk, Sahid Kuta Lifestyle Resort, Jalan Pantai Kuta Bali 80361. Open daily from 10:00 am to 10:00 pm. To contact by phone can be through 0361-8464856. Of the several that have been mentioned, there are several more Casio Service Centers scattered in other cities. To see it can visit the official website casio Indonesia.
How to Find Out Casio Service Center Address Through Its Official Website
For those of you who wantto knowwhether in your city there is an official Casio Service Center or not can be done through the official Casio website. There is a complete list of casio service center addresses located in several cities. You can search by province or city where you live.
The method is quite easy, the first to visit the official website of casio Indonesia in https://www.casio-intl.com/id/id/ . Next if you have, select the support menu located at the top of the right corner . On the support menu there are several sub-menus, choose product / spare parts repair.
Then on the page will display all official casio service centers throughout Indonesia. If you want to find quickly whether in your city there is a casio service center or not, you can use the search menu. Choose provinces and cities according to where you live. Then the address displayed is only the address of the Casio Service Center in your city.
Terms for Claiming a Warranty
If you want to make a warranty claim if your casio product is experiencing problems there are several provisions that apply. Like other companies, casio also has a policy if there are customerswho want to claim the warranty. The policies imposed are clearly used to avoid fraud committed by customers.
You cannot claim a warranty if the damage is caused by an error of use. The warranty can only be made if the damage is caused by a factory fault. So if your casio product is damaged by a fall you cannot make a warranty claim. You have to spendpersonalmoney to make repairs.
Then the next one is the warranty does not cover the change of accessories. For example, namely ink, data cables, adapters, and ribbons. The warranty also does not apply to consumables or with limited resistance. Contohnyais like a chain, watch tub, and putaran that can rust due to unsuitable weareran.
Furthermore, the product is still under warranty. Usually casio products have a warranty for one year, which is valid starting from the date of purchase. The warranty period and applicable procedures certainly follow the rules of casio Indonesia. Just in case you buy casio products you should keep a purchase note. Because it may be needed when going to make a warranty claim.
So that your product can still make a warranty claim do not make replacements or spare part services other than in the official Casio service. Preferably if it is still within the warranty period bring your casio products to the casio Service Center. That way your casio product will be handled by the right people.
Things to Consider If You Want to Make a Warranty Claim
Before leaving for the service center, you should check again carefully that the warranty card is still valid. Because if it is not valid, it is clear that the warranty claim cannot be made. It would be nice to keep preparing money just in case the warranty is rejected due to things you didn’t expect before.
Don’t forget to bring a purchase note, as it will usually be asked to verify the validity of the purchase date. Of course , the Casio Service Center does not want any customer to cheat on warranty claims. Then if you are going to make a warranty claim through a shipping agent, you should use a trusted shipping agent. Because during delivery it is possible for damage or may even lose.
Then what you need to know is that the warranty only applies in the country of origin of purchase. If you buy casio products in Japan you cannot make a warranty claim in Indonesia. Before leaving for the service center make sure if files such as warranty cards and purchase notes are not left behind.
The matter of service in the service center does not need to worry, because the services provided must be very good. The waiting room is also clean and comfortable so you will feel at home. You can also contact the call center first before coming to claim the warranty. You can question some questions if you experience confusion in making a warranty claim at casio Service Center.